1. What products do you sell?

Sumon Telecom offers a wide range of gadgets and electronic accessories, including mobile accessories, chargers, cables, earphones, smart gadgets, and more.

2. How can I place an order?

You can place an order directly through our website. Simply add your desired product to the cart, proceed to checkout, and complete your order.

3. What payment methods do you accept?

We currently accept payments through:

• bKash

• Nagad

Payment Number: 01604006417

4. What are your shipping charges?

• Inside Dhaka: ৳60

• Outside Dhaka: ৳120

5. How long does delivery take?

• Inside Dhaka: 1–3 business days

• Outside Dhaka: 2–5 business days

Delivery time may vary depending on your location and the courier service.

6. Do you offer Cash on Delivery (COD)?

Cash on Delivery (COD) is available in selected areas, depending on courier service availability.

7. Can I return or exchange a product?

Yes. If you receive a damaged, defective, or incorrect product, you may request a return or exchange according to our Return & Refund Policy.

8. How can I contact customer support?

You can contact us using the following details:

Phone: 01648722701, 01604006417

Email: sumonsj420@gmail.com

Address: Horitola, Badsha Company 2nd Gate, Madhabpur, Habiganj, Bangladesh

9. Do you deliver all over Bangladesh?

Yes. We provide nationwide delivery through trusted courier services.

10. How can I track my order?

After your order is shipped, we will provide tracking information (if available) so you can monitor your delivery status.